Privacy Policy

1. Information We Collect

We only collect the data required to deliver and secure the service. This includes:

• Account and authentication data: Name, email address, and Google account identifier when you sign in.
• Lost vehicle reports: Chassis number, plate number, vehicle name/model, color, last known location, and contact phone number.
• Technical data: Device type, operating system version, crash logs, and usage statistics to improve performance.
• Location data: The description you provide when submitting a report; we do not continuously track your location.

2. How We Use Information

We use the collected data to:

• Manage user accounts and verify identities.
• Create, update, and display lost vehicle reports.
• Facilitate communication between vehicle owners and the support team.
• Monitor platform performance and resolve technical issues.
• Comply with legal obligations and enforce our policies.

3. Legal Bases for Processing

Where EU or UK privacy laws apply, we rely on the following legal bases:

• Consent: For optional analytics or services.
• Performance of a contract: To provide the core platform services.
• Legitimate interests: To maintain network security and improve the service.
• Legal obligation: When required to do so by law.

4. Sharing and Disclosure

We do not sell personal information. We may share data when legally required, to protect our rights, or to verify reports in cooperation with the proper authorities. We never share your information with volunteers or third parties without your explicit consent.

5. Data Retention

We retain data for as long as necessary to deliver the service or meet regulatory requirements. You can request deletion of your account or any report by contacting us via email.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data, as well as the right to object or request data portability. Contact us via email to exercise these rights.

7. Children’s Privacy

The platform is not directed to children under 13 and we do not knowingly collect their data. If we learn that information from a child has been collected, we will delete it immediately. Parents or guardians can contact us to request deletion.

8. Security

We apply technical and organizational safeguards to protect your data from unauthorized access, disclosure, or destruction. However, no online system can guarantee absolute security.

9. International Transfers

Your data may be processed and stored outside your country. We rely on appropriate safeguards, such as standard contractual clauses, to protect personal information during international transfers.

10. Updates to This Privacy Policy

We may update this policy from time to time and will post the revised version with a new effective date. Continued use after changes take effect means you accept the updated policy.